
^During busy periods (including Christmas and delays due to COVID), your parcel may take longer to arrive. We will notify you of any additional shipping charges prior to dispatching from our warehouse. *Depending on your location, furniture may incur an additional delivery fee due to the weight and bulk of these items. Orders* over $169 AUD will receive FREE standard shipping (3-7 business days^). We endeavour to alert you of any known delays and will follow up your delivery enquiries as soon as we are notified. We understand the importance for you to receive your order when you need it and understand the frustration when there are delays. Please note that as more customers opt to use this service, there may be a two-day delivery delay.Īll orders received before 12:00pm ACST will be shipped the same day, except on weekends and public holidays.Īt Brow Shop one of our highest priorities is to ship all orders as quickly and efficiently as possible. If you need to send items to Western Australia urgently, consider this option. Our Express Post service is not affected by the rail network disruptions. The Melbourne-to-Adelaide rail link was closed due to damage caused by a train derailment and reopened on 21 November, however delays are expected due to a backlog of freight. Heavy rain and flooding have closed the Sydney-to-Perth rail line. Parcel Post items sent to Western Australia may take up to an additional two weeks to be delivered (based on Australia Post current estimates).

If you order after 12:00pm (ACST) your order may be sent the following day. Contact us if your order is particularly urgent and we'll do our best to get it to you as soon as possible. At Brow Shop we do our best to get your order posted on the same day you order it. If you place an order before 12:00pm (ACST) your order will be sent that day.
